eFire Bluetooth Application Update – 23 Jan 2020
As previously reported, last month we learned the Android operating system was not recognizing the Bluetooth signal from the fireplace. This problem was linked to the uploading of the most recent Android device upgrade.
We committed to having the eFire application updated this month and are pleased to announce that update has been implemented. Consequently, it is now compatible with the most recent update of the Android and IOS devices.
If your device is set up for automatic application updating, there is nothing for you to do. If your device is not set up for automatic updating, download the updated eFire App from the App store. If you experience any unforeseen issues during the update process, remove and reinstall the App.
The updated eFire App will enable you to control all the features you previously enjoyed access to on your device.
Based upon Customer Feedback an additional update will be made to the eFire App and the relative information will be provided as that release date approaches.
Once again, we apologize for any inconvenience this interruption of your eFire App control may have caused our Customers.
For more information about this or any of our other Hearth Products, please contact our Customer Solutions Hearth Team.