How to Light and Ignite Your Fireplace Pilot

February 28th, 2019|Maintenance Videos, Videos|

In this video, we will demonstrate how to light your fireplace pilot. Please note there are a variety of pilot systems available in Napoleon fireplaces, not all fireplaces will operate in this manor, refer to your owner’s manual for more detailed information on pilot lighting.

How to Clean Your Fireplace Glass

February 28th, 2019|Maintenance Videos, Videos|

In this video, we will demonstrate the key tips and trick for how to clean your fireplace glass, which products are okay to use and more detailed information. For a list of annual maintenance or more detailed information please refer to your owner’s manual.

How to Clean Your Fireplace Blower

February 28th, 2019|Maintenance Videos, Videos|

In this video we will demonstrate the key tips and trick for how to clean your fireplace blower, how often to service and more. For a list of annual maintenance or more detailed information please refer to your owner’s manual.

Napoleon Ascent™ Series Gas Fireplaces

February 20th, 2019|Product Videos, Videos|

The Napoleon Ascent™ Series of Gas Fireplaces is uniquely designed to brighten the vibe of any room in your house. With an incredible range of sizes and design options, it is sure to suit any vision.

Napoleon Ascent X 36 Gas Fireplace

February 20th, 2019|Product Videos, Videos|

The Napoleon Ascent™ X 36 Gas Fireplace enhances ambiance in any room with the most industry realistic, exclusive PHAZER® log set and glowing ember bed. The clean face design with heat radiating ceramic glass of the Ascent™ X 36 maximizes optimal viewing to ensure your new fireplace is enjoyed to the fullest.

Napoleon Ascent™ X 42 Gas Fireplace

February 20th, 2019|Product Videos, Videos|

The Ascent™ X 42 allows you to easily transform an everyday room into a gathering space worthy of your most critical company and life's most enjoyable moments. Perfect for builders and homeowners alike, this 42" head turner boasts a premium split oak log set, the most realistic in the industry.

STARfire Series Gas Fireplaces by Napoleon

February 20th, 2019|Product Videos, Videos|

The STARfire™ Series offers something for everyone with three distinct burner choices. The realistic hand painted TALL FLAME PHAZER® log set is rich in detail and creates a towering show of flames, the PHAZER® OAK log set disburses flames across the width of the firebox for a traditional hand built fire appearance, and the Fire [...]

Napoleon Linear Fireplace Teaser

February 20th, 2019|Product Videos, Videos|

Napoleon introduces the most versatile series of linear gas fireplaces, the award-winning Vector™, and Luxuria™ series provides you with an elegant fire element allowing the flames radiant glow to enhance every room, available as single sided or See Thru.

Napoleon Linear Series Lifestyle Video

February 20th, 2019|Product Videos, Videos|

Napoleon’s Linear series of gas fireplaces are the perfect fit for any room to make a statement in your home. This Series can also be dressed to match any interior design with dozens of media options available, the possibilities are endless.

Napoleon Linear Series Gas Fireplaces

February 20th, 2019|Product Videos, Videos|

Napoleon's Linear Series has four series, each series is explained in this video. The Luxuria™ series offers endless installation opportunities, Napoleon’s Vector™ Series can also be dressed to match any interior design with dozens of media options available. Napoleon’s Acies™ series of linear gas fireplace provides a completely luxurious experience, courtesy of their new Divinity™ [...]

Napoleon’s Indoor/Outdoor Kit

February 20th, 2019|Product Videos, Videos|

The Indoor/Outdoor Kit is a revolutionary solution that allows all See Thru fireplaces from the Luxuria™ series to be installed on an exterior wall and to be enjoyed from both inside and outside your home. This window has been engineered to be a green solution that truly ensures home comfort while preserving energy consumption. [...]

Napoleon Dynamic Heat Control

February 20th, 2019|Product Videos, Videos|

Napoleon’s new patent-pending heat management system, Dynamic Heat Control™ (DHC), is a system for managing the heat produced by the appliance at or around the fireplace, allowing it to circulate effectively within designated spaces. Design your living space how you imagine with versatile options that avoid complex and costly installation requirements.

Napoleon CLEARion™ See Thru Electric Fireplace

February 20th, 2019|Product Videos, Videos|

The CLEARion™ See Thru Electric Fireplace is the first ever truly see through electric fireplace. A CLEARion™ Electric Fireplace can be plugged in or hardwired directly into your electrical system creating a relaxing environment in two rooms. Customize this fireplace with either a sparkling crystal media ember bed or the hand-painted South Beach Logs with [...]

Napoleon Alluravision™ Series Electric Fireplaces

February 20th, 2019|Product Videos, Videos|

See the fireplace, not the frame with Napoleon’s AlluravisionTM Series linear electric fireplaces. They stand out from the rest with their nearly frameless viewing area which highlights the unique flame colors. Set the mood with yellow, orange, blue and multicolor flames at the push of a button. Easy to use, these electric fireplaces are plug [...]

Napoleon Allure™ Series Electric Fireplaces

February 20th, 2019|Product Videos, Videos|

You don't need a specialist or a gas fitter to install a Napoleon Allure™ Electric Fireplace, just hang on the wall and plug it in for an instant update to any room. These Electric Fireplaces put out an incredible 5,000 BTU's and will heat a space up to 400 sq. ft. The included remote puts [...]

Napoleon Allure™ Phantom Electric Fireplace

February 20th, 2019|Product Videos, Videos|

Enjoy an incredible 5,000 BTU’s of warmth that comfortably heats up to 400 sq. ft. from Napoleon’s Allure™ Phantom Electric Fireplaces. Enjoy the luxury of a fireplace without the need for specialized installation. Just hang, plug, and enjoy. The matte surround and mesh front provide an entirely unobstructed view of the glass ember bed and [...]

Napoleon Allure™ Vertical Series

February 20th, 2019|Product Videos, Videos|

Create a stunning focal point with Napoleon’s Allure™ Vertical Electric Fireplaces. Available in two sizes, these fireplaces are not just perfect for any room but for EVERY room!

Napoleon Woodland™ Electric Log Sets

February 20th, 2019|Product Videos, Videos|

The Napoleon Woodland™ Electric Log Sets are the perfect solution to filling in an old pre-existing masonry fireplace opening. Create the coziness and ambiance of a real fire without any of the mess. These hand-painted Electric Log Sets are as easy as plug and play for an instant update to your room.

Napoleon High Country™ NZ5000 Wood Burning Fireplace

February 20th, 2019|Product Videos, Videos|

Napoleon’s High Country™ 5000 Wood Burning Fireplace is perfect for adding the impact of a European-inspired, clean face design, with the traditional look and feel of an old-world fireplace. Built-in horizontal and vertical airflow directional ridges supercharge the air below and behind the wood creating extremely fast start-ups and direct the smoke up and to [...]

Napoleon Pellet Burning Appliances

February 20th, 2019|Product Videos, Videos|

A renewable energy source, environmentally friendly, economical, convenient, these are just some of the reasons a Napoleon Pellet Burning Appliance is the perfect solution to heat your home. Uncompromising pellet performance year after year with the comfort of knowing you have selected a product made with true craftsmanship and advanced technological innovations.

Napoleon Oakdale™ EPI3 Wood Inserts

February 20th, 2019|Product Videos, Videos|

Napoleon Oakdale™ EPI3 wood inserts are a great addition to the wood burning collection. The EPI3T has a traditional flush front with a cast iron surround and the EPI3C has a contemporary flush front with a cast iron surround. The EPI3’s give customers the option of a wood burning insert that will match any décor. [...]

Napoleon Riverside™ 36 Clean Face Outdoor Fireplace

February 20th, 2019|Product Videos, Videos|

Napoleon’s new Riverside™ 36 Clean Face is a beautiful and modern outdoor gas fireplace. Designed with 100% high-quality stainless steel construction, the Riverside™ 36 Clean Face is tough enough to withstand the harshest outdoor environments. Unique to the outdoor fireplace category, this fireplace can be burned and enjoyed with the optional door kit closed. Boasting [...]

Napoleon’s Outdoor Gas Patioflame® Tables

February 20th, 2019|Product Videos, Videos|

Gather around with your family and friends beside the warm radiant heat of Napoleon’s outdoor gas Patioflame® tables. Each model features a topaz glass ember bed for beautiful flame reflections and colored glass is available for further customization.

How to use Napoleon F-Series Remote Controls

February 20th, 2019|Product Videos, Videos|

The F-Series remotes have been approved for use with most gas fireplaces, stoves, and inserts using a millivolt system or electronic ignition system. The F-45 remote provides on/off status, the current room temperature as well as having a low battery indicator and child-proof features. The F-60 remote is a thermostatically controlled transmitter that provides on/off [...]

How to use Napoleon Proflame 2 Remote Control

February 20th, 2019|Product Videos, Videos|

The Proflame 2 remote system is a thermostatically controlled transmitter that provides on/off status, flame height, blower speed, night light control and displays room/set temperature as well as having a low battery indicator and child-proof features. This remote control allows you to switch the appliance on or off from anywhere in the room.

Napoleon eFIRE App – How to Log on

February 19th, 2019|Maintenance Videos, Videos|

Total control of your fireplace from the convenience of your mobile device, Napoleon’s eFIRE app will revolutionize the way you use your fireplace.

Napoleon eFIRE App – Settings

February 19th, 2019|Maintenance Videos, Videos|

The eFIRE application allows you to create every imaginable color, selecting the one that fits your current mood or your décor with ease. The simple color wheel tool swiftly scrolls through the full-color spectrum. Napoleon’s eFIRE app controls every function of your fireplace including; on/off, flame height and blower speed for total convenience.

Napoleon eFIRE – Features

February 19th, 2019|Maintenance Videos, Videos|

Full mastery of your ember bed allows you to create every imaginable color, selecting the one that fits your mood, or your décor, with ease. The simple color wheel tool swiftly scrolls through the full RGB color spectrum and you can set the mood with just one touch. The ember bed mode instantly creates ambiance [...]

How to start a fire in a Napoleon Wood Burning Fireplace

February 19th, 2019|Maintenance Videos, Videos|

Detailed instructions and good practices on starting a fire with your Napoleon Wood Burning Fireplace. Bask in the glow of a wood fire that will add impact and luxury to your favorite space.

Napoleon Wood Stove Annual Maintenance Tutorial

February 19th, 2019|Maintenance Videos, Videos|

Napoleon EPA approved stoves heat your home more efficiently and with less impact on the environment than any other heating fuel option. Ensure to properly maintain yours for optimal effectiveness, watch this video to learn more.

Napoleon Pellet Burning Appliance Maintenance Tutorial

February 19th, 2019|Maintenance Videos, Videos|

A Napoleon Pellet Burning Appliance is the perfect solution to heat your home, uncompromising pellet performance year after year with the comfort of knowing you have selected a product made with true craftsmanship and advanced technological innovations.

Napoleon Pellet Burning Appliance Troubleshooting Tutorial

February 19th, 2019|Maintenance Videos, Videos|

Napoleon Technical Specialist will review how to troubleshoot the Napoleon Pellet Burning Appliances. For detailed information on Troubleshooting, refer to the Owner's Manual.

Napoleon High Country™ 3000 Eco Catalyst Replacement

February 19th, 2019|Maintenance Videos, Videos|

Napoleon's High Country™ 3000 Eco Wood Burning Fireplace has lower emissions then it’s predecessor and burns up to 25% longer, thus a more efficient model while still maintaining its heat. In this video, we will go through the process of how to replace the catalyst.

Napoleon High Country™ 7000 and 8000 Replacing the Screen

February 19th, 2019|Maintenance Videos, Videos|

The Napoleon High Country™ 7000 and 8000 Wood Fireplaces include the exclusive counterbalanced ZERO GRAVITY™ door system making lighting, and loading of this fireplace effortless. This video will walk through how to replace the screen if it becomes damaged, two people are recommended for this replacement.

Napoleon High Country™ 7000 and 8000 Replacing the Door Glass

February 19th, 2019|Maintenance Videos, Videos|

The Napoleon High Country™ 7000 and 8000 Wood Fireplaces are inspired by European clean face design and feature a huge viewing area. With an exclusive counterbalanced ZERO GRAVITY™ door system making lighting, and loading of this fireplace effortless. This video will walk through how to replace the door glass in the High Country™ 7000 and [...]

Napoleon High Country™ 7000 and 8000 – Caring for the Glass

February 19th, 2019|Maintenance Videos, Videos|

An exclusive counterbalanced ZERO GRAVITY™ door system operates the screen and heat radiating ceramic glass independently, allowing the fire to be viewed through either the glass, screen or both. Watch this video to learn more about how to care for the glass door of your Napoleon High Country™ Wood Burning Fireplace.

Napoleon High Country™ 7000 and 8000 Balance Weight Adjustment

February 19th, 2019|Maintenance Videos, Videos|

The Napoleon High Country™ 7000 and 8000 Wood Fireplaces include the exclusive counterbalanced ZERO GRAVITY™ door system making lighting, and loading of this fireplace effortless. This video will walk through how to replace the screen if it becomes damaged, two people are recommended for this replacement.

Napoleon Linear Fireplace Teaser

March 9th, 2017|Videos|

Napoleon Sets the Roof on Fire at the HPBA Expo! Win’s Two Vesta Awards! On March 3rd, 2017, Napoleon set the roof on fire at the HPBA Expo in Atlanta Georgia. This year, taking home a first place win, and a finalist nomination for our innovative fireplace technology and design. But most importantly taking [...]

Load More Posts