How important is the quality of pellets I use in my pellet stove?

November 9th, 2015|

A: Pellet quality is important, please read the following: Your Wolf Steel Ltd. Pellet Appliance has been designed to burn premium hard or soft wood pellets only. Do not use any other type of fuel such as fire logs or fire starting pellets. The performance and heat output of the pellet appliance is directly related [...]

Are vent free products legal in Canada?

November 9th, 2015|

Vent free gas fireplaces, gas stoves and log sets are not legal for use in Canada.

My remote won’t sync with receiver and or function anymore?

November 9th, 2015|

Upon changing the batteries in the remote and the receiver, it may be necessary to replace the remote system. Remote systems are warrantied for one year.

What is “Maximum steady state efficiency”?

March 2nd, 2012|

Maximum steady state efficiency is determined by specific test conditions that include burning the fireplace until the fireplace and flue gas .

Do I need a chimney to vent a fireplace?

March 2nd, 2012|

All of our wood stoves and fireplaces require a chimney, either a masonry or A vent stainless steel chimney. The diameter of the chimney must match the size of the fireplace flue collar to effectively vent the products of combustion. Consequently, an existing chimney may need to be lined with a stainless steel liner to [...]

What are BTU’s?

March 2nd, 2012|

BTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat.

What is AFUE?

November 28th, 2011|

Annual Fuel Utilization Efficiency is also determined by the results of some specific test conditions but these results are further calculated with other influences such as average daytime and nighttime temperatures, heat loss due to the standing pilot and from cold start up. All sorts of data is calculated to provide the overall average efficiency [...]

What is radiant heat?

November 28th, 2011|

Radiant heat is transmitted from a heat source via rays just like rays of sunlight. These rays pass through the air without heating it since only solid objects can absorb the heat they transmit. Dark colours absorb more radiant heat than lighter colours which reflect more of it. This is why light coloured clothing is [...]

What is conduction heat?

November 28th, 2011|

This is the transfer of heat through a body or substance. All of our fireplaces conduct heat to the air as it comes into contact with the hot glass and firebox surface.

What does Convection Heating mean?

November 28th, 2011|

This describes the transfer of heat by heating, then moving a substance. Simply put, the heat from our fireplaces is distributed via convection. This is when the air in front of the fireplace absorbs heat, becomes buoyant and rises to the ceiling. This draws cooler air behind it, mostly along the floor, which in turn, [...]

What does zero clearance mean?

November 28th, 2011|

The term Zero Clearance indicates that the particular fireplace can be enclosed using combustible materials. Depending upon the limitations of a specific zero clearance fireplace, These combustible building materials may allowed to be installed against the body of the fireplace without fear of combustion or heat damage. However, some fireplaces may require installation using non-combustible [...]

What is a direct vent fireplace?

November 28th, 2011|

Direct vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney. This type of fireplace has a completely sealed combustion chamber which allows it to vent directly out a side wall of the home. One of the benefits of this type of [...]

What is a B Vent or Natural draft gas fireplace?

November 28th, 2011|

B Vent type of fireplaces do not have a sealed combustion chamber and relies on the buoyancy of hot gases to vent effectively

What is a vent free gas fireplace?

November 28th, 2011|

Vent free fireplaces are fireplaces that do not require any type of vent system. Instead, they are designed to burn clean and the combustion

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