Can I buy a Napoleon Fireplace direct from the factory?

Posted & filed under Common Questions, Fireplaces.

All of our fireplaces are sold through dealers who are trained to provide you the very best service available.


“Energy Star®” – Definition

Posted & filed under Glossary of Terms.

An EPA (Environmental Protection Agency) designation attached to HVAC products that meet or exceed EPA guidelines for high-efficiency performance above the standard government minimums.


GDI44 Fireplace Safety Alert

Posted & filed under Common Questions, Fireplace Safety.

GDI44 Propane Upgrade Request.
This GDI44 FIreplace Safety Alert is concerned with propane burning models only for serial numbers below GDI44006997. If your GDI44 insert uses natural gas, your GDI44 insert is not affected and there is no need for concern.

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